Online Banking

Welcome to First Federal’s Online Banking!

First Federal is always looking for new and exciting ways to make banking as convenient as possible for our customers! One of these ways is by offering a flexible and secure direct access to your accounts through our Online Banking which is available to you at no additional charge.

Try our demonstration product below by clicking on “ONLINE BANKING DEMO” and see just how easy it can be!

With First Federal Online Banking, you can:

• View Balance and History Information
• Make Funds Transfer and Loan Payments
• Place check Stop Payments
• Retrieve Check Images
• Pay Bills Online
• Export Transaction Information
• Have eStatement availability

To sign up for Online Banking now, click on the “ENROLL NOW” button. If you need any assistance, please don’t hesitate to call 229-244-0164 and we will be glad to help you through the process.

FREQUENTY ASKED QUESTIONS

Q. Is there any special software required?
A. No. Just an internet browser that supports 128-bit encryption. The following browsers are all acceptable: Microsoft Internet Explorer version 5.5 or higher (with Secure Sockets Layer support) or Netscape Communicator version 6.2 or higher.

Q. Is Online Banking secure?
A. Yes. Besides using 128-bit encryption, First Federal Online Banking is built with several additional safeguards to ensure your account information remains secure. Should someone attempt to access your account portfolio using an incorrect password more than three times, First Federal will lock out the entire session from use. The lockout can only be cleared by a First Federal employee. Should you forget to logout of Online Banking, your session will automatically be terminated after 20 minutes of no activity.

Q. What if my ACCESS ID and/or PASSWORD don’t seem to work?
A. There are a couple solutions to this problem. The most common issue is the placement of your CAPS LOCK key. Your ACCESS ID and PASSWORD are case sensitive. The second most common issue is a complete lockout of your account. If you weren’t sure of your PASSWORD, and began guessing or didn’t realize that you were entering your PASSWORD in the wrong case, you had only three chances to get it right. As a security feature, we lockout all accounts if an incorrect PASSWORD is entered on the third try. The only way to reset a lockout is to contact us by calling 229-244-0164 during regular business hours.